Legal notice

This website, thesunseen.com, is operated by Visual Freedoms LLC, trading under the brand name Sunseen. This notice sets out who we are, who hosts the Site, and the terms on which it is made available.

1. Site operator

• Legal entity: Visual Freedoms LLC
• Legal form: Limited Liability Company (LLC), formed under the laws of the State of Delaware, United States
• Company registration number (Delaware File Number): 10115012
• Registered office: 16192 Coastal Highway, Lewes, DE 19958, United States
• Operational address: 6503 Winfield Blvd, Apt D104, Margate, FL 33063, United States
• Trading name: Sunseen
• Website: thesunseen.com
• Contact email: support@thesunseen.com

2. Hosting

This Site is hosted by Shopify Inc.

• Company: Shopify Inc.
• Registered office: 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada
• Contact: www.shopify.com/contact

3. Access to the Site

The Site is normally available 24 hours a day, 7 days a week, except during scheduled or unscheduled maintenance, or in the event of circumstances beyond our control. We are not liable for any interruption, suspension or change to the Site.

4. Intellectual property

All intellectual property rights on this Site, including the Sunseen name and logo, trade marks, text, graphics, images and icons, belong to Visual Freedoms LLC or its licensors. Any reproduction, distribution, modification or use of these elements, in whole or in part, without our express written permission is strictly prohibited.

5. Personal data

The processing of your personal data is governed by our Privacy Policy, accessible from the footer of the Site, in line with the UK GDPR and the Data Protection Act 2018.

6. Complaints and dispute resolution

If you have a complaint, please contact us first at support@thesunseen.com and we will do our best to resolve it quickly. We do not currently subscribe to an alternative dispute resolution (ADR) scheme. UK consumers keep all of their statutory rights and can also seek free advice from the Citizens Advice consumer service at citizensadvice.org.uk.

Consumer information

Your rights as a consumer, including cancellation and refund rights, are set out in our Returns and Refunds policy and apply in full.